Returns & Exchanges

At Replay Toys, we want you to love your fashion finds, but if a piece doesn't fit your style, we offer a hassle-free 30-day return policy. Items must be in their original condition with all tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.